Vanilla were rolled to tight
I have been smoking these cigars for years and always love them. This time I ordered the vanilla and the rum. However, about half the vanilla were to tightly rolled and did not smoke well. The rest were fine and the rums were perfect. We ordered these for a 40th bday party and they were enjoyed by many.
Response from The Original Key West Cigar Factory: We have a 100% satisfaction guarantee and would be
happy to replace the bundle for you or refund your purchase,just email firstname.lastname@example.org
as all of our cigars are hand rolled,there can be from time to time human error we regret this happened with your special event